Which Type of Scale Is the Following? Australia Post Would $\underline { \quad\quad\quad\quad }$

question 51

Multiple Choice

Which type of scale is the following? Australia Post would like you to distribute 100 points among the following characteristics in terms of how important each aspect is to you for your delivery needs:
$\underline { \quad\quad\quad\quad }$ Accurate billing
$\underline { \quad\quad\quad\quad }$ On-time delivery
$\underline { \quad\quad\quad\quad }$ Price

• A) Numerical
• B) Constant-sum
• C) Likert
• D) Paired comparison

---

Definitions:

P-Charts

Control charts used for monitoring the proportion of defective items in a process over time.

Statistical Process Control (SPC)

A method of quality control which employs statistical methods to monitor and control a process, helping to ensure that it operates at its fullest potential.

Standard Deviation

A measure of the amount of variation or dispersion of a set of values, calculated as the square root of the variance.

Process Control Limits

Boundaries in a control chart within which a process operates normally, and outside of which the process may need correction.