Whenever Faced with a Difficult Customer,the Owner of the Shoe

question 109

True/False

Whenever faced with a difficult customer,the owner of the shoe store remembered what the original store founder,his grandfather,had done in similar situations and did the same.In other words,the grandson based his decision on the deontological ethical theory.

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Definitions:

Employee Morale

The overall outlook, attitude, satisfaction, and confidence that employees feel at work, which can influence productivity and teamwork.

Intense Business Demand

Refers to a period when the need for a business's products or services is significantly higher than usual, leading to increased pressure on resources and operations.

Public Respect

The esteem or high regard that the general population holds for a person, organization, or concept.

Team Goals

are collective objectives that a group strives to accomplish, serving as a common focus that fosters collaboration and drives the group's efforts.