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Managers use conceptual, human, and technical skills to perform the four management functions of planning, organizing, leading, and controlling in all organizations.
Quality Costs
Expenses incurred to prevent, detect, and correct defects in products or services, including costs of warranty and rework.
Appraisal Cost
Expenses associated with the evaluation and inspection of products to ensure quality standards.
Value-added Activity
An operation or process that increases the worth of a product or service, directly contributing to meeting customer requirements.
Essential Value
The inherent or fundamental worth of an asset, product, or service, often considered irrespective of market value or price.
Q25: The inherent focus of TQM is on
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Q89: _ is a recent trend in organizational
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Q141: Which of the following roles are assumed
Q147: Managers use conceptual, human and technical skills
Q163: The functional, _, and _ are traditional