Hierarchical Control Involves Monitoring and Influencing Employees Behaviour Through Extensive

question 71

Multiple Choice

Hierarchical control involves monitoring and influencing employees behaviour through extensive use of _____, policies, hierarchy of authority, written documentation, _______ and other ________.

• A)
• rules
• B)
• reward systems
• C)
• observation
• D)
• customer complaints
• E)
• formal mechanisms

---

Definitions:

Transitions

The process or period of changing from one state or condition to another.

Phrases

Groups of words that function together as a unit, typically forming a component of a sentence.

Shifting Points

Changing or adjusting one's focus, perspective, or position regarding a topic or issue.

Problem-Solution

A method of organizing information in a text or speech by presenting a problem and explaining one or more solutions.