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Which of the following is defined by Daft et al as the application of behavioural science knowledge to improve an organization's health and effectiveness through its ability to cope with environmental changes, improve internal relationships and increase problem-solving capabilities?
Service Department Expenses
Expenses incurred by the support departments within a company that do not directly contribute to the production of goods or services but are necessary for operation.
Net Income
The amount of profit left over after all expenses and taxes have been subtracted from total revenue.
Return on Investment
A financial metric used to evaluate the efficiency or profitability of an investment, calculated as the profit from an investment divided by the cost of the investment.
Investment Turnover
A measure of a company's efficiency in using its investments to generate sales revenue.
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