When Consumers Change or Distort Information That Conflicts with Their

question 194

Multiple Choice

When consumers change or distort information that conflicts with their feelings or beliefs,it is called:

• A) selective distortion
• B) selective dissonance
• C) intermittent reinforcement
• D) selective retention
• E) selective exposure

---

Definitions:

Herpes Zoster

A medical condition characterized by an eruption of a group of vesicles on one side of the body following a nerve root.

Melanoma

A type of skin cancer that develops from the pigment-containing cells known as melanocytes.

Five Stages

A reference to a model or process divided into five distinct phases, often used in contexts like grief or development.

Eccrine Sweat Glands

Small sweat glands distributed throughout much of the body, primarily involved in thermoregulation by secreting sweat.