A _____ Is a Determination of the Customer's Specific Needs

question 138

Multiple Choice

A _____ is a determination of the customer's specific needs and wants and the range of options the customer has for satisfying them.

• A) stimulus-response continuum
• B) needs hierarchy
• C) needs assessment
• D) NASIC comparison
• E) sales probability

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Definitions:

Social Media

Digital platforms and technologies that enable users to create, share, or exchange information, ideas, pictures, and videos in virtual communities and networks.

Walk-Ins

Individuals who arrive at a place of business, such as a retail store or job hiring event, without a prior appointment, often for inquiries or immediate services.

Advertising

The activity or profession of producing advertisements for commercial products or services.

Employee Referrals

A recruitment method where existing employees recommend potential candidates for positions within the organization.