Examlex
What is a touch point? Give two examples of touch points.
Black Box
The unobservable, internal process taking place within the mind of the prospect as he or she reaches a decision whether or not to buy.
Product Advantage
The unique benefits or features that make a product superior to competing offerings in the eyes of the target market.
Individual Factors
Personal characteristics or traits that affect consumer behavior, including age, income level, education, and personal preferences.
Organizational Buying
Organizational buying refers to the decision-making process and purchase activities undertaken by formal organizations to acquire products and services for their own use or production.
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