Which of the Following Is Not a Retention Strategy

question 7

Multiple Choice

Which of the following is not a retention strategy?

• A)Enacting a customer loyalty program
• B)Giving discounts when customers buy in larger quantities
• C)Getting customers to "trade up" to more expensive products in the product line
• D)Developing new uses for a product
• E)All of the above are retention strategies.

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Definitions:

Predictive Reliability

The extent to which a measure or test consistently predicts outcomes or behaviors in the future.

Psychopharmacologist

A psychiatrist who primarily prescribes medications. Also called pharmacotherapist.

Clinical Psychologist

A mental health professional who has earned a doctorate in clinical psychology.

Psychopharmacology

The study of the use, effects, and modes of action of drugs that influence psychological functions and processes.