Only Accepting Young Females for Receptionist Positions Because of a Belief

question 29

Multiple Choice

Only accepting young females for receptionist positions because of a belief that young women make better receptionists is an example of:

• A) overt discrimination.
• B) covert discrimination.
• C) overt direct discrimination.
• D) overt indirect discrimination.
• E) structural, or systemic, discrimination.

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Definitions:

Contact Hypothesis

A theory suggesting that under appropriate conditions interpersonal contact is one of the most effective ways to reduce prejudice between majority and minority group members.

Ethnocentrism

The belief in the inherent superiority of one's own ethnic group or culture, often accompanied by prejudice against other groups.

Intercultural Communication

The process by which people from different cultural backgrounds attempt to share meaning and understand each other.

Assuming Similarity

Refers to the cognitive bias where one assumes others share the same beliefs and values.