Gap Analysis Can Be Used in a Change Process To

question 10

Multiple Choice

Gap analysis can be used in a change process to:

• A) help to achieve clarity as to what a change is meant to achieve.
• B) explore the forces favouring change and those resisting it.
• C) determine how the change will be implemented.
• D) develop an action plan.
• E) create a climate of certainty.

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Definitions:

Self-Fulfilling Prophecy

A prediction that directly or indirectly causes itself to become true due to positive feedback between belief and behavior.

Non-Verbal Cues

Forms of communication without words, such as gestures, facial expressions, posture, and tone of voice, which can convey a wide range of messages.

Self-Fulfilling Prophecy

A psychological phenomenon whereby an individual's or group's belief or expectation brings about its own realization, influencing their behavior to make the prediction come true.

Organizational Effectiveness

Organizational effectiveness is the extent to which an organization achieves its goals and meets the needs of its stakeholders through efficient use of resources.