An Employee Approaches Their Manager During a Change Process and States

question 29

Multiple Choice

An employee approaches their manager during a change process and states that they are really sad to see the old system being replaced and apprehensive about the new system. The manager, knowing how inefficient the old system was and how much better the new one will be, should respond by:

• A) disregarding the employee's sadness and apprehension; they will see how good the change will be soon enough.
• B) telling the employee how wrong they are, and that the new system will make things much better.
• C) telling the employee their concerns are silly and to 'get on board with the new system', or else they will be left behind.
• D) recognising and acknowledging the employee's sadness and apprehension by listening to their concerns, and then sensitively reassuring them.
• E) None of these responses are correct.

Apply the concept of economic order quantity to manage inventory efficiently.

Understand the core values and ethical principles of social work as outlined by the NASW Code of Ethics.

Recognize social workers' ethical responsibilities to clients, including confidentiality and self-determination.

Identify social workers' ethical responsibilities to colleagues, emphasizing consultation, cooperation, and respect.

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Definitions:

High-value

Describes goods, services, or properties that possess a significant worth or quality compared to others of a similar nature.

Winning Price

The final price at which a good or service is sold in an auction or competitive bidding process.

Low-value

Describes goods or services that have minimal worth or importance, often reflected in their low price or perceived utility.

High-value Bidders

Participants in an auction or competitive bidding process who are willing to offer significantly higher prices for assets or goods compared to average bidders.