With Which of the Following Types of Support Do Individual

question 11

Multiple Choice

With which of the following types of support do individual employees need to be provided in order to be able to provide a level of service that will satisfy customers?

• A) Streamlined procedures that build in quality and service
• B) A customer service team culture that enables and encourages them to provide superior service to their internal customers
• C) Training that enables and encourages them to provide superior service to their internal customers
• D) A working environment that enables and encourages them to provide superior service to their internal customers
• E) All of these responses are correct.

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Definitions:

Elites

A small group of people within a society who hold a disproportionate amount of wealth, privilege, political power, or skill.

Democratic Values

Principles that support the practice of democracy, including fairness, equality, freedom of speech, and the rule of law.

Mail Order Politics

A form of political engagement where campaign materials, fundraising letters, and other political communications are sent to voters or potential supporters through the mail.

Democratic Legitimacy

The principle that a government's authority and right to govern is just and accepted by its people, often through free and fair elections.