Which of the Following Is a Strategy Aimed at Reducing

question 22

Multiple Choice

Which of the following is a strategy aimed at reducing people's anxiety and reassuring them about change?

• A) Telling employees only what they need to know about the change
• B) Keeping quiet during a change process when there is nothing new to communicate
• C) Giving plenty of individual and team feedback about how the change is progressing and how people's efforts and support are helping
• D) Allowing the 'grapevine' to informally spread information among staff about aspects related to a change
• E) All of these responses are correct.

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Definitions:

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The capacity of a person to understand complex concepts, solve problems, and learn from experience, often assessed through standardized intelligence tests.

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