Which of the Following Is Not a Way to Increase

question 21

Multiple Choice

Which of the following is not a way to increase the lifetime value of existing customers?

• A) Extend the range of goods and services they buy from you.
• B) Retain their business for longer.
• C) Sell them more expensive items than they are currently buying.
• D) Sell them more of what they are already buying from you.
• E) Sell them similarly priced alternative products to what they are currently buying from you.

---

Definitions:

Forming Stage

The initial phase of team development, characterized by uncertainty and exploration of team purpose and structure.

Adjourning

The final stage in group development where the group completes its tasks and dissolves.

Team Development

The process of improving the effectiveness and performance of a team through various stages of growth, communication, and skill-building.

Adjourning Stage

The final phase in team development where the team completes its task and may disband or transition to other projects.