Choose the Best Answer

question 16

Multiple Choice

Choose the best answer. To find and fix the cause of underperformance, a manager needs to:

• A) psychoanalyse the underperforming employee, either themselves or through formal counselling, to determine the root of the problem.
• B) investigate whether the employee has been fully trained in the job and done the job for long enough to have built up the necessary experience and confidence.
• C) consider whether the employee's job is correctly designed.
• D) diagnose the cause of the poor performance by looking at all aspects of the 'five keys', and determining which are applicable.
• E) offer the employee positive incentives such as greater pay or better working conditions.

---

Definitions:

Lemon

A citrus fruit with a sour taste, or colloquially, a defective or unsatisfactory item, especially a car.

Bought

Acquired in exchange for money or its equivalent; purchased.

Symbolize

The act of representing objects, actions, or ideas with symbols.

Loves

Describes deep affection or strong emotional bonds between individuals, manifesting in various forms such as romantic or platonic love.