Increased Business Complexity, Capabilities-Based Competition, Changing Customer Expectations, Globalisation and the Knowledge

question 10

Multiple Choice

Increased business complexity, capabilities-based competition, changing customer expectations, globalisation and the knowledge and information workers of the new economy mean that businesses have now need to link the relationships between people and functions:

• A) horizontally, rather than vertically.
• B) vertically, rather than horizontally.
• C) both vertically and horizontally.
• D) neither horizontally nor vertically.
• E) None of these responses are correct.

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Definitions:

U.S. Productivity

The measurement of how efficiently goods and services are produced in the United States, often measured as output per hour of labor.

GDP

Gross Domestic Product, a measure of the economic performance of a country, representing the total value of all goods and services produced over a specific time period.

Transportation

The movement of people, animals, goods, and materials from one location to another through various means, such as vehicles, trains, ships, and airplanes.

Developed Countries

Nations with advanced economic systems, higher standards of living, and stable governments.