When a Team Is Faced with a Backlog of Urgent

question 2

Multiple Choice

When a team is faced with a backlog of urgent work to get through, it should:

• A) focus on task issues.
• B) focus on process issues.
• C) balance its focus on task and process issues.
• D) reset its measures of success.
• E) None of these responses are correct.

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Definitions:

Venipuncture

The process of puncturing a vein with a needle to draw blood or administer medication.

Buffy Coat

The layer between the packed red blood cells and plasma in a centrifuged blood sample; this layer contains the white blood cells and platelets.

Centrifuged

The process of using centrifugal force to separate substances of different densities or to remove moisture.

Venipuncture

A medical procedure that involves puncturing a vein with a needle to extract blood or administer medication.