If, as a Manager, You Are Required to Pass on Information

question 18

Multiple Choice

If, as a manager, you are required to pass on information or an instruction to your team about a change that they are unlikely to agree with or support, you should:

• A) criticise the change and get your team on side by saying that you also disagree with it.
• B) verbally support the change to your team, but make it obvious through your body language that the opposite is actually true.
• C) look at the situation from the strategic perspective and try to understand the overall reasons behind the change.
• D) leave announcing the change until it actually needs to be implemented, so that it will be too late for any disagreement among the team.
• E) threaten to resign unless there is greater consultation in relation to the change.

Know the important acts and regulations governing credit and debt collection.

Understand how to establish and manage accounts receivable policies to ensure sufficient income for the practice.

Recognize the criteria for extending credit and handling hardship cases.

Be familiar with the procedures for working with collection agencies and the legal requirements involved.

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Definitions:

Forgery

The illegal act of creating, altering, or imitating objects, documents, or signatures with the intention to deceive.

Federal Common Law

Federal common law refers to laws developed by Federal courts in the absence of detailed statutory guidance, often based on precedent or principles derived from the U.S. Constitution.

Vicariously Liable

The legal principle where one party is held liable for the actions of another party, such as an employer for the acts of its employees.

Mental Fault

A legal concept referring to the intentional or reckless state of mind of a defendant necessary for certain offenses or torts.