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Management is about allocating resources, increasing efficiencies, dealing with budgets and numbers, and optimising processes and structures, whereas leadership is about providing vision and inspiration to produce positive change.
Positive Deviance
An approach focusing on individuals or groups within a community whose uncommon but successful behaviors or strategies enable them to find better solutions to a problem than peers who face the same challenges and barriers.
Secondary Deviance
The process by which a person begins to accept a deviant identity and continues deviant behavior after being labeled as deviant by society.
Criminal Record
A documented history of a person's criminal convictions, which can affect future employment, travel, and citizenship opportunities.
Erving Goffman
A sociologist known for his work on symbolic interactionism and the study of social interactions, especially in the context of everyday life.
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