Unhappy Employees Working in Knowledge and Service Organisations Can Potentially

question 5

Multiple Choice

Unhappy employees working in knowledge and service organisations can potentially be costly to an organisation because:

• A) they may leave the organisation, leading to expensive and time-consuming recruitment processes to replace them.
• B) they may not promote the organisation as a good place to work to other potential employees who may have valuable skills that the organisation requires.
• C) this can result in the loss of word-of-mouth recommendations for the organisation, which can be vital for successful recruitment in tight labour markets.
• D) once they have left, they may entice other skilled employees to leave the organisation and follow them.
• E) All of these responses are correct.

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Definitions:

Electric Shock Resistant

A characteristic of materials or equipment designed to minimize the risk of electric shock to individuals, often through insulation or grounding.

Injection Injury

A type of injury caused by high-pressure injection of substances such as chemicals, water, or air into the body, often leading to serious tissue damage.

Oxyacetylene Torch

A tool used for cutting, welding, and brazing metals by burning a mixture of oxygen and acetylene gas, producing a very hot flame.

Neutral Flame

A specific flame condition in oxy-fuel welding where the oxygen and fuel gas are in perfect balance, producing a clean and efficient heat source.