Listening to an Employee's Concerns and Communicating Your Understanding of Their

question 21

Multiple Choice

Listening to an employee's concerns and communicating your understanding of their point of view by paraphrasing back to them what they have told you is an example of the interpersonal skill known as:

• A) motivating.
• B) encouraging.
• C) assertiveness.
• D) empathy.
• E) integrity.

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Definitions:

Accounts Payable

Liabilities or money owed by a business to its creditors or suppliers for goods and services received.

Non-interest Bearing

Refers to debt or a financial instrument that does not accrue interest over time, meaning the borrower only repays the principal amount.

Loan Receipt

The documentation acknowledging the receipt of funds borrowed from a lender.

Effective-Interest Method

The effective-interest method is a financial accounting technique used to allocate loan or investment interest payments and premium/discount adjustments over the relevant period, providing a more accurate representation of financial performance.