To Test Whether or Not the Number of Customer Complaints

question 80

Multiple Choice

To test whether or not the number of customer complaints for one month is higher than usual, which of the following tests is appropriate?

• A) Chi-square test
• B) one-sample t-test
• C) paired-samples t-test
• D) independent samples t-test

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Definitions:

Physiotherapy

A healthcare profession that uses physical methods, such as massage and exercise, to promote healing and restore function and movement.

Speech Therapy

Intervention aimed at improving speech and communication skills in individuals with speaking difficulties.

Population Health Promotion

Involves strategies and interventions aimed at improving the health outcomes of a population group by addressing and preventing underlying causes of ill health.

Improving Health

The process of enhancing or restoring physical, mental, or emotional well-being through medical, psychological, or lifestyle interventions.