System Convergence Is an Effort to Bring All Systems Together

question 40

Essay

System convergence is an effort to bring all systems together.Explain how this can benefit private security.

Identify the diverse customer interactions within an organization and their importance.

Describe alternatives to traditional on-premise CRM systems, including their advantages and disadvantages.

Explain the CRM process, customer valuation, and the necessity of treating customers differently based on their value.

Distinguish between customer-facing and customer-touching CRM applications and decide on their applicability depending on customer value.

---

Definitions:

Defence Mechanism

Psychological strategies brought into play by individuals, unconsciously, to protect themselves from anxiety or to provide a refuge from a situation with which they cannot currently cope.

Regression

A defense mechanism leading an individual to revert to an earlier stage of development in response to stress or conflict.

Immaturity

A lack of development, whether in biological, emotional, or psychological realms, often resulting in childlike behavior in adults.

Psychoanalytic Theory

A theory of personality organization and the dynamics of personality development that guides psychoanalysis, developed by Sigmund Freud, focusing on unconscious motives and conflicts.