The Boundaries Between Marketing Tangible Goods and Intangible Services Are

question 63

True/False

The boundaries between marketing tangible goods and intangible services are obscured when companies focus on building long-lasting relationships with their customers.

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Definitions:

Negative Emotions

Feelings that are generally unpleasant or undesirable, such as sadness, anger, or fear, which can negatively impact mental well-being.

Guilt

A feeling of responsibility or remorse for some offense, crime, wrong, etc., whether real or imagined.

Sadness

A human emotion characterized by feelings of disappointment, loss, or helplessness.

Disgust

A strong feeling of aversion or disapproval.