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Use the following to answer questions
Virgin Airlines tries to control various elements of its business.It always employs staff members who are size 8-10 and are immaculately groomed.It sprays the interior of its planes with deodoriser before guests enter the cabin and plays uplifting, positive music during take-off.Recently, a passenger drank too much alcohol on board and was rude to other passengers.The guest liaison was called to deal with the customer.
-Employing immaculately groomed staff is an example of:


Definitions:

Fundamental Analysis

An investment evaluation method that examines macroeconomic, sectoral, and company-specific factors to estimate a security's intrinsic value.

Financial Drivers

Key factors that influence a company's financial performance, including revenue growth, cost control, asset utilization, and market positioning.

Operating Cash Flows

The cash generated from the normal operations of a business, such as revenue from sales minus operating expenses.

Financially Flexible

A state where a company or individual has sufficient access to liquid assets or resources, allowing for easy adaptation to financial challenges or opportunities.

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