Customer Relationship Management Strives to Build Satisfying Exchange Relationships Between

question 41

True/False

Customer relationship management strives to build satisfying exchange relationships between buyers and sellers by gathering useful data at all customer-contact points.

---

Definitions:

Inventory Turnover

A ratio showing how many times a company has sold and replaced inventory over a certain period of time, indicating the efficiency of inventory management.

Debt Ratio

A financial ratio that measures the proportion of a company's total debt to its total assets, indicating the leverage and financial risk of the company.

Days' Sales in Inventory

A financial metric that shows the average number of days a company takes to turn its inventory into sales.

Dividend Yield

A ratio demonstrating how much a company disburses in dividends annually in comparison to its stock price.