Examlex
The Southside Sweetery has a loyal following. When it recently moved from its longtime storefront to a famous resort area, it took a big risk. However, the owners were confident that its unique candies, cookies, and pastries would win customer raves. Fortunately, one of the members of the family business was convinced the sweet shop needed to stay in touch with its customers. Southside collects names and email addresses of its customers and maintains a presence on a few social media sites in order to send messages about promotions and coupons to valued customers. Marketing professionals refer to this strategy as
Social Cognition
Refers to how individuals process, store, and apply information about other people and social situations, influencing their behavior in social contexts.
Clipboard
A hardboard with a clip at the top for holding papers in place, used for writing on without a desk.
Self-Fulfilling Prophecy
A prediction that directly or indirectly causes itself to become true due to positive feedback between belief and behavior.
Existing Schemas
Pre-established cognitive frameworks or concepts that help individuals organize and interpret information based on past experiences.
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