Steven Managed an Auto Parts Store in the 1990s

question 9

Multiple Choice

Steven managed an auto parts store in the 1990s.At that time,stockouts-failure to have the parts auto mechanics needed to do their work that day-increased the likelihood of the mechanics becoming customers of competing auto supply stores.To avoid this problem and keep his business customers,Steven most likely

• A) canceled orders and shifted the business to competitors.
• B) increased promotional outlays to overcome customer dissatisfaction.
• C) used exclusive geographic territories to reduce supply chain inefficiencies.
• D) stockpiled inventory, adding to the cost of providing auto parts.
• E) returned to traditional distribution center logistics.

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Definitions:

Endocrine Gland

Glands in the body that secrete hormones directly into the bloodstream to regulate various functions.

Hormones

Chemical messengers produced by the endocrine glands that regulate the activity of certain cells or organs, essential for every activity of daily living, including the processes of digestion, metabolism, growth, reproduction, and mood control.

Posterior Pituitary Gland

A gland located at the base of the brain that releases hormones like oxytocin and vasopressin, which are produced in the hypothalamus.

Hormones

Regulatory substances produced in organisms to stimulate specific cells or tissues into action.