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How are the B2B and B2C buying processes different?
Technical Considerations
Factors related to technology, engineering, or specific technical requirements that must be taken into account in decision-making.
Price and Quality
Key factors considered in making purchasing decisions, balancing the cost of an item or service against its level of craftsmanship or effectiveness.
Internal Failure Costs
Expenses incurred from defects found before a product or service is delivered to the customer, including rework, scrap, and downtime costs.
Product Quality
The characteristics of a product that determine its ability to satisfy stated or implied needs.
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