Which of the Following Is NOT an Element of the Factors

question 85

Multiple Choice

Which of the following is NOT an element of the factors affecting consumers' search processes?

• A) perceived benefits versus perceived costs of search
• B) locus of control
• C) actual risk
• D) perceived risk
• E) functional versus psychological need

---

Definitions:

Walk-In/Open Hours Scheduling

A scheduling system that allows patients to receive healthcare services without an appointment during specified times.

Clustering

The process of grouping a set of objects in such a way that objects in the same group (called a cluster) are more similar to each other than to those in other groups.

Telephone Screening

A pre-employment or diagnostic strategy involving a series of questions conducted over the phone to assess suitability or health status.

Paraphrase

To restate text or speech using different words, especially to achieve greater clarity.