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Why Is Important for Sales Representatives to Know Whether a Potential

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Why is important for sales representatives to know whether a potential business customer is making a new buy or a modified rebuy decision?


Definitions:

Personality Development

The gradual and ongoing process of change in personality characteristics, influenced by biological, social, and environmental factors throughout an individual's life.

Caspi

Refers to Avshalom Caspi, a psychologist known for his work in life-course developmental psychology, notably linking genetic factors to behavioral outcomes.

Plasticity Principle

The concept that the brain is capable of changing and adapting in response to experience, learning, or injury, throughout a person's life.

Person-Environment Transactions

The dynamic and reciprocal interaction between an individual and their environment, shaping and being shaped by it.

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