Experts in Operations Management for Service Industry Businesses Stress

question 101

Multiple Choice

Experts in operations management for service industry businesses stress

• A) using records from accounting to determine what business to go after.
• B) relying on one's individual operation as opposed to developing partnerships.
• C) training employees to please customers by anticipating their needs.
• D) training employees to always adhere to only one way of doing things.

Understand and calculate the effective annual rate (EAR) for mortgages and loans.

Understand the concept of time value of money and its applications.

Calculate the present value and future value of annuities, both ordinary and due.

Determine the required savings to meet future financial goals.

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Definitions:

Spinal Cord

A long, thin, tubular structure made up of nervous tissue, which extends from the brain down the back, and is a major part of the central nervous system.

Central Nervous System

The primary information processing center of the body, consisting of the brain and spinal cord.

Motor-Control Information

Data or inputs relevant to the regulation of movements and actions of muscles or groups of muscles in the body.

Sympathetic Nervous

The sympathetic nervous system is part of the autonomic nervous system that prepares the body for physical activity and response to stress, fear, or emergency by triggering the fight or flight response.