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How Has the Emphasis of Quality Control Changed in Recent

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How has the emphasis of quality control changed in recent years? Describe some of the modern quality control techniques that illustrate this change in emphasis.


Definitions:

Technical Employees

Workers specializing in fields requiring specific technical skills or knowledge, often related to information technology, engineering, or science.

Problem-solving

The process of identifying an issue and developing, implementing, and assessing solutions to rectify or improve the situation.

Decision-making

The process of making choices by identifying a decision, gathering information, and assessing alternative resolutions.

Diversity

The inclusion or representation of different types of people (in terms of race, age, sex, ethnicity, sexual orientation, etc.) in a group or organization.

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