Some Websites Are Trying to Improve Their Service by Providing

question 179

True/False

Some websites are trying to improve their service by providing assistance from a real person, especially through social media.

---

Definitions:

Self-monitoring

The process of paying attention to one's own behavior and its effects on others.

Maslow's Hierarchy

A theory in psychology proposed by Abraham Maslow that categorizes human needs into a five-level pyramid, with basic needs at the bottom and self-actualization at the top.

Physiological

Pertaining to the functions and activities of living organisms and their parts, including all physical and chemical processes.

Safety and Security

The state of being free from danger or threat and having measures in place to protect against harm.