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The basic transportation service criteria are speed, cost, dependability, flexibility, frequency, and reach.
Self-Disclosure
The act of revealing personal information to others, which can strengthen relationships but also entails risk of vulnerability.
Relational Dialectics Theory
Theory that views relational development as the management of tensions that pull us in two directions at the same time (connection-autonomy; predictability-novelty; openness-closedness).
Tensions Management
The process of dealing with and balancing various opposing forces or elements within personal or professional contexts, aiming to reduce conflict and maintain stability.
Coercive Conflict
A destructive form of conflict where parties attempt to force their will on others, often involving threats or intimidation.
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