It's Just as Important to Generate Employee Enthusiasm About a Product

question 164

True/False

It's just as important to generate employee enthusiasm about a product as it is to attract potential customers.

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Definitions:

Frame of Reference

A set of criteria or stated values in relation to which measurements or judgments can be made.

Empathy

True understanding of another’s perspective.

Sympathy

Feelings of pity and sorrow for someone else's misfortune, often involving an understanding of their emotional state and a desire to offer comfort.

Verbal Behavior

The aspect of human behavior that involves the use of language and speech for communication.