Social Media Is an Easy Way for Customers to Communicate

question 131

True/False

Social media is an easy way for customers to communicate with companies. However, it is not an easy way for companies to communicate with customers.

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Definitions:

Abraham Maslow

An American psychologist best known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority, culminating in self-actualization.

Black Plague

A devastating global epidemic of bubonic plague that struck Europe and Asia in the mid-1300s, causing massive fatalities.

Titled Nobleman

An individual who holds a royal or noble title, often inherited, signifying a high social rank and certain privileges.

Social Cause

A cause that relates to societal, cultural, or environmental issues that people advocate for or against in order to enact change.