Questions and Objections from Customers Following a Sales Presentation Indicate

question 133

True/False

Questions and objections from customers following a sales presentation indicate that a salesperson was poorly prepared for his/her presentation.

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Definitions:

Biological Perspective

An approach in psychology that examines psychological disorders and behaviors from a biological standpoint, focusing on genetics, neurotransmitters, and the anatomy of the brain.

Cognitive Perspective

A psychological approach that focuses on how people think, understand, and know about the world.

Evolutionary Perspective

A theoretical approach in psychology that explains human behavior and mental processes in terms of their adaptive value and evolutionary history.

Psychodynamic Perspective

A psychological approach that emphasizes unconscious psychological processes (for example, wishes and fears of which we're not fully aware), and contends that childhood experiences are crucial in shaping adult personality.