After Completing His Sales Presentation, Jerald's Client Expressed Her Concerns

question 208

Multiple Choice

After completing his sales presentation, Jerald's client expressed her concerns and questioned some of the details of the sales proposal. An effective salesperson would:

• A) downplay these objections and push to close the sale as quickly as possible to avoid the endless questions that some customers ask.
• B) address her concerns and develop a better relationship.
• C) consider revising the presentation so that next time customer concerns and objections can be avoided.
• D) bring in the top executives of the company to close the sale.

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Definitions:

Extreme Phenotype

The manifestation of traits at the extreme endpoints of a genetic expression spectrum.

Inbreeding

The breeding of closely related individuals, which increases the risk of offspring inheriting genetic defects.

Nonrandom Mating

A mating pattern in which individuals choose partners based on particular traits, leading to non-random distribution of alleles in the population.

Natural Selection

The process by which organisms better adapted to their environment tend to survive and produce more offspring, driving the evolution of species.