The Idea Behind Customer Relationship Management Is to Enhance Customer

question 57

True/False

The idea behind customer relationship management is to enhance customer satisfaction and stimulate long-term customer loyalty.

---

Definitions:

Ethical Dilemma

Situations where one is faced with choosing between two morally correct but contradictory actions, making it difficult to decide the right course.

Ethical Dilemmas

Situations where a choice must be made between two or more conflicting moral principles or outcomes.

Sources

The origins or starting points from which something is derived or obtained, often used in reference to information or materials.

Political Action Committees

Organizations that collect funds to donate to political campaigns or spend on behalf of political causes, subject to regulatory controls.