Service and Support Are More Important in E-Commerce Than in Traditional

question 43

Multiple Choice

Service and support are more important in e-commerce than in traditional commerce because e-commerce companies _____.

• A)do not have a physical location to help maintain current customers
• B)focus only on attracting new customers
• C)do not continue business with unsatisfied customers
• D)rarely cut out the middleman in the link between suppliers and consumers

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Definitions:

Capacitor-start

A motor design that includes a capacitor in the starting circuit for improved startup torque, commonly used in single-phase AC motors.

Capacitor-run Motors

Electric motors that use a capacitor in their circuit for the purpose of running efficiently, often found in HVAC systems and smaller machinery.

Paper And Foil

Materials often used in the construction of capacitors, with paper acting as the dielectric medium and foil as electrodes.

Phase-shift

The change in phase angle between two points in a wave or between two waves, which can affect wave interference and signal transmission.