SCENARIO 7-6 Online Customer Service Is a Key Element to Successful Online

question 2

Short Answer

SCENARIO 7-6
Online customer service is a key element to successful online retailing.According to a marketing survey,37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Scenario 7-6,_____% of the samples are likely to have between 35% and 40% who take advantage of online customer service.

---

Definitions:

Trend Indication

An analysis or estimate aimed at predicting the future direction of something, often based on past and present data.

Partial Balance Sheet

A financial statement that shows a portion of a company’s assets, liabilities, and equity at a specific point in time, rather than the complete picture.

Current Assets

Assets that are expected to be converted into cash within one year or within the operating cycle of the business, whichever is longer.

Assets Due

Assets or receivables that are scheduled to be received or settled at a future date.