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For each historical identification question, define the term and briefly describe its historical significance.
Michael Faraday
Servicing Needs
The act of identifying and fulfilling the requirements or desires of customers and clients.
Expected Annual Orders
An estimate of the quantity of orders a company anticipates receiving within a one-year period based on market analysis and sales forecasts.
Present and Potential Sales
Analysis or estimation of current sales figures combined with the forecasted or potential sales in the future.
Relationship Selling
Relationship selling is a sales approach that focuses on creating and maintaining long-term relationships with customers rather than just focusing on immediate sales.
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