TSBs Are Being Discussed

question 7

Multiple Choice

TSBs are being discussed. Technician A says a manufacturer-suggested repair may involve something as difficult as rehashing the PCM. Technician B says it may involve something as in-depth as replacing a PCM. Who is correct?

• A)Technician A
• B)Technician B
• C)Both A and B
• D)Neither A nor B

---

Definitions:

Put Profit First

A business philosophy focusing primarily on increasing profits and financial performance, often ahead of other objectives.

Act with Integrity

Conducting oneself according to moral and ethical principles, being honest and having strong moral uprightness.

Stakeholder Pressures

The demands or expectations placed on an organization by individuals or groups with an interest in its activities.

Groups of People

Collections of individuals who come together based on common interests, goals, or characteristics.