Examlex
The field of psychology that seeks to understand how people learn and how teachers instruct is called __________ psychology.
Structured Message
A communication delivered in an organized and logical format, making it easier to understand and respond to.
Negative Message
Communication that conveys bad news, rejection, or unfavorable information in a tactful manner.
Buffer
A neutral or positive statement designed to allow the writer to delay, or buffer, the negative message.
Goodwill
The value of a business beyond its tangible assets, including its reputation and patronage. Also, a favorable condition and overall atmosphere of trust that can be fostered between parties conducting business.
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