If You Have a Strong Bias Toward Explaining People's Behavior

question 83

Short Answer

If you have a strong bias toward explaining people's behavior in terms of their internal characteristics rather than situational constraints, you are vulnerable to the _____.

Apply empathy in adapting messages to the readers' needs.

Recognize the importance of audience perspective in effective messaging.

Define media richness and select suitable communication channels.

Understand the use of bias-free language in business writing.

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Definitions:

Persuasive Claims

Statements designed to convince or influence an audience to accept a particular viewpoint or take a specific action.

Exaggerated Language

Using hyperbolic expressions or claims not meant to be taken literally, in order to create a strong impression.

Appreciation Message

A communication expressing gratitude or recognition of someone's efforts or accomplishments.

Supervisor

An individual in a position of authority responsible for overseeing the work of others and providing guidance.