In the Context of the Attributes Required for a Successful

question 72

Multiple Choice

In the context of the attributes required for a successful sales career, _____ refers to an individual's openness to change and devotion to continual learning .

• A) dependability
• B) adaptability
• C) integrity
• D) active listening
• E) service orientation

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Definitions:

Allocating Resources

The process of assigning available resources in the most efficient way to achieve business goals and objectives.

Total Quality Management (TQM)

An organizational approach that seeks to improve quality and performance to meet or exceed customer expectations through continuous process improvements.

Customer Focus

A strategic orientation that prioritizes the needs and desires of customers in product development, marketing, and service delivery.

Cost Report

A financial report that details the costs associated with a specific project or segment of a business.