_____ Is Defined as I Nformation About Buyers That Is

question 22

Multiple Choice

_____ is defined as i nformation about buyers that is gathered over time and from very different sources that helps the salesperson determine buyer needs to better serve them.

• A) Competitor knowledge
• B) Product knowledge
• C) Customer knowledge
• D) Industry knowledge
• E) Promotion knowledge

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Definitions:

External Human Capital Supply

The availability of potential employees outside the organization qualified to fill job vacancies or meet workforce requirements.

Macro- Perspective

An approach that looks at the society, economy, or market as a whole, rather than focusing on individuals or specific entities.

Micro- Perspective

A detailed view or analysis that focuses on individual elements or small components of a larger system or issue.

Human Resource Forecasting Process

The process of estimating the future human resource needs of an organization, taking into account business demand and the current workforce's skill set.