Jim, an Inexperienced Salesperson, Informs One of His Potential Customers

question 25

Multiple Choice

Jim, an inexperienced salesperson, informs one of his potential customers that the laptop he is selling has a much faster processing speed than the competitor's laptop despite being aware that this is not true. The customer, however, remains unconvinced and does not make the purchase. Jim's behavior is considered unethical because he:

• A) fails to be perceived as an expert by the customer.
• B) fails to practice the hard-sell approach.
• C) is unable to convince the customer to make a purchase.
• D) exaggerates the benefits of his product.
• E) is unable to meet his sales quota.

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Definitions:

Corpus Callosum

A broad band of nerve fibers joining the two hemispheres of the brain, facilitating communication and integration of functions between them.

Lobe

A distinct part of an organ, separated by fissures, especially referred to in the context of the brain and lungs.

Central Nervous System

The complex of nerve tissues that controls the activities of the body, comprising the brain and the spinal cord.

Autonomic Systems

Refers to the autonomic nervous system, which controls involuntary body functions such as heartbeat, digestion, and breathing.